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HTC Cha Cha keeps rebooting.

My daughters phone will not fully turn on. We turn it on then it stays on the 1st screnn (htc quietly brilliantly) or whatever it says and re-boots itself over & over & over until we have to take the back off to take battery out to turn off, as it wont turn off manually.
Is anybody able to put some light on this subject please or am I going to have to take it into the shop. Thank you in advance for taking the time to read this .

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